Missions :
The tasks will consist in the administration, maintenance, and platform-level support of several large-scale
IT systems based on Microsoft SharePoint. The tasks will include the following:
- Provide back-end technical support to the SharePoint Services team and users on all versions (2013,
2016, 2019, SharePoint Online) of Microsoft SharePoint.
- Assist in preparing operational procedures for the implementation, support and maintenance of the
Corporate SharePoint Services environments.
- Set up, deploy and configure the underlying infrastructures as per the architectures defined by the
team.
- Investigate technical issues related to the corporate SharePoint environments as reported by business
and solution development teams.
- Provide technical support to facilitate the integration of SharePoint-based solutions in the IT
Infrastructure of the Commission as it evolves.
- Monitor and troubleshoot the systems' stability and performance, and provide technical assistance
in: optimising system and resource utilisation, optimising service availability, reporting on service
levels and service utilisation.
- Provide technical assistance and advice to improve the extent, quality, and security of the
SharePoint Services delivery.
- Assist the project teams in defining implementing technical governance procedures.
- Provide technical assistance to the IT security teams to monitor the systems’ security and investigate
incidents.
Knowledge and skills :
- Strong knowledge of all versions of Microsoft SharePoint, with specific prior experience (3 years)
in configuring, administering and maintaining large SharePoint environments.
- Experience in maintaining and monitoring document collaboration and content management
systems.
- Good knowledge of Microsoft SharePoint architecture and configuration
- Knowledge of MS SQL Server and Windows Server systems (IIS, AD).
- Knowledge of Microsoft 365 cloud solutions, notably SharePoint Online, Teams, OneDrive for
Business, Azure Information Protection.
- Knowledge of back-end administration tools (PowerShell, SCOM, other monitoring tools).
- Understanding of network topologies and security principles.
- Understanding of web applications development and their architectures.
Profile :
- Minimum a bachelor degree in IT sector
- Minimum 5 years' experience in IT sector
- Strong knowledge of the Microsoft SharePoint architectures and all technical components
- Technical SharePoint certification (Administration, Configuration) is an asset
- English mandatory, French is an asset